Yesterday, Verizon announced its customers would have to pay $2 fees for making payments via phone or online with a credit card. Today, Verizon shouted a mea culpa and scrapped the controversial fee. About the quick, one-day, about-face:
VERIZON SAYS IT REALLY LISTENS
"At Verizon, we take great care to listen to our customers," Verizon CEO Dan Mead said in a statement.
Uh huh. But, they sure do have short memories.
You would have thought that the big bananas at Verizon had observed what happened with Bank of America recently. Well, of course, they did!
CORPORATE ARROGANCE
But, corporate arrogance made them think they could get away with it -- charging a fee for every payment that subscribers make on their Verizon phones or online with their credit cards. But that's what they said was going to happen come January 15th.
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